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blackcatsupplements.com

STORE POLICY

CUSTOMER CARE

Responsive Support:

  • Our dedicated customer support team is ready to assist you with any questions, concerns, or assistance you may need.

Timely Responses:

  • We aim to respond to your inquiries promptly. You can expect to hear back from us within 24 hours during our regular business hours.

Knowledgeable Assistance:

  • Our team is well-trained and knowledgeable about our products and policies, ensuring that we can provide accurate and helpful information.

Friendly and Courteous Service:

  • We pride ourselves on providing friendly and courteous service, making your shopping experience enjoyable.

Problem Resolution:

  • If you encounter any issues with your order, our team will work diligently to resolve them to your satisfaction.

Feedback Welcome:

  • We value your feedback and suggestions. Your input helps us continually improve our products and services.

Accessibility:

  • Our customer support channels are accessible and easy to reach, ensuring that you can reach out to us conveniently.

Store Policies:

  • For more information on our store policies, including shipping, returns, and privacy, please refer to our dedicated policy pages.

We are here to serve you and ensure that your shopping experience with us is as smooth as possible. Your satisfaction is our priority, and we appreciate your trust in Black Cat Nutrition.

Thank you for choosing us for your shopping needs!

PRIVACY & SAFETY

Data Protection:

  • We are committed to protecting your personal information and adhere to all applicable data protection laws and regulations.

Secure Transactions:

  • Our website uses industry-standard encryption technology to secure your personal and payment information during transactions.

Information Collection:

  • We collect only the necessary information required to process your orders and provide you with a personalized shopping experience. Your data is never shared without your consent.

Account Security:

  • Protect your account by using a strong, unique password. We recommend regularly updating your password and logging out of your account when using shared devices.

Email Communication:

  • We may send you order-related emails and promotional offers. You can opt-out of marketing communications at any time by following the instructions in our emails.

Cookies and Tracking:

  • We use cookies and tracking technologies to enhance your browsing experience and collect anonymous website usage data. You can manage your cookie preferences in your browser settings.

Third-Party Services:

  • We may use trusted third-party services for payment processing and analytics, but we never share your personal information with them for marketing purposes.

Children's Privacy:

  • Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from individuals under 13 years of age.

Policy Updates:

  • Our privacy practices may evolve over time. We will update our store policy page with any significant changes to our privacy policy.

Questions and Concerns:

  • If you have any questions or concerns about your privacy or safety while shopping with us, please contact our customer support team.

PAYMENT METHODS

- Credit / Debit Cards

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